I have a DVR and one cable box and the TVs on both boxes are showing the same problem. When I called Spectrum support, the technician said that my cable drop needed to be replaced. I was referring to the logs on the modem. "High-definition digital is here and the high-volume use of combination antennas is unfortunate, as users suffer from pixelation, often on one channel, and in some cases it can be each channel," Ms Garden says. Sorry for the delay. Complaints should be made to CBS not the cable people. Otherwise you can look into doing a whole new cable installation for your house. The following videos give you some answer to all of the above. You can try using different cable outlets in your house and see if you can find one that has a better signal, then run a (RG-6) cable from that jack to your cable box. Why does that happen? Remove the splitter and connect the that coaxial cable directly to your main house feed. The only log I see in the modem is one that shows the times and dates of specific events (signal loss, reboots, etc.). This coaxial cable is your TV feed. If your pixelation problem is accompanied … Weak signal strength is the most common cause of TV picture break-up. If you try to stream/record more then one... you will get pixilation, frame freezing, stuttering from all set top boxes in your home. ), You're probably correct about the new drop being the solution. Do beware however than when installing a new amplifier that it does not filter out some of your services too. You'll have to replace it with newer, RG-6 cabling. Many have complained about this same problem in different areas of the country. I have an Arris SB6141 modem (my own). Fox News channel is ONLY channel on my Xfinity TV having issues with pixelating and poor sound quality. Are you referring to the internet modem? Some shows are just plain frustrating to watch. Before you start: If you've only got a picture problem on one channel, there's probably a problem with the broadcaster rather than your Sky box. I even tried unplugging the cable cord from the wall and the cable box (Comcast) everthing's tightened, and I'm wondering if maybe a new cable is needed? I just got Netflix, paying $11.99 monthly. Same thing the next day and for several days afterwards, but the pixelation began earlier and earlier and the clearing came later and later, then it … Pixelating, ghosting, tiling and snowing are types of picture degradation often caused by a weak signal. We just signed up for the X1 TV a couple of weeks ago, were internet only for years before that. Try again later to see if the problem's fixed. Sometimes though resending signals can help. Hi there, Over the last 2-3 months, the images on all the free to air channels, especially the HD channels (and the ABC in particular), are pixelated. I live in Philadelphia and can typically scan 43 channels using an amped Mohu Leaf 50, but the local ABC channel (WPVI) is very shaky. Call and complain they are providing you with the quality of service you're paying them for. I'm not sure how long the modem had been online for the screen shot. Basically, any … Also, why are some of my Freeview channels pixelated? Also, if you have a lot of splitters, they also cause signal strength to degrade. On one channel, and one channel only, channel 16, which is ION, the picture pixelates at least 3-4 times a minute, for about 2 seconds. The signal levels in the internet modem look good (+/- a few db mv around 0 db mv.) Use the TV's inbuilt signal strength meter (look in the settings or check the user manual for location in the TV settings (or the "box's settings) and compare the signal strength to other channels. If you can give me a procedure, I will be happy to supply the information. We have the same situation on our TV's in our summer home in Ulster County, NY and our home in NY City. This is when I resort to Yahoo Answers to never fail me. The numbers I am getting from the set top boxes are from the pages that come up on the TV screen when you enter the box diagnostics from the "settings" menu. i notice that some channels and shows produce heavily pixelated images, like the people would be a jumble of square colours and also have a see through outline along the edges of them, this only occurs with standard definition channels. Hasn't stopped since the broadcast has started! If I tune to East lincs/Yorkshire or west Midlands, these channels are fine but main channels pixelated. Check your TV to see if the picture quality has improved. To reduce such distortions caused by a weak signal, first make sure that the cables connecting your TV to your video sources (outdoor antenna, cable TV jack, etc.) Or, are you referring to logs in the set top boxes? I know it plays on my cellphone.? These sensor elements are often called "pixels", even though they only record 1 channel (only red or green or blue) of the final color image. What in the hell is going on with this service? (You see the orange coax run across lawns until it is buried.). I haven't had the technician out yet, but for a few days now, I am randomly seeing a black screen with the words "Please Wait" in the center. We have underground wiring, so replacing the drop is a little more involved. For the past several weeks, I have been seeing intermittent pixelation on various cable channels. are firmly connected. I will probably arrange for a technician to visit in the next few weeks. When you plug them back in, make sure all connections are secure. Thanks! ... Pixelated picture on live TV - If your Sky Q box has a pixelated picture on live TV, try these steps. Unfortunately, I can't get at the modem web page without disconnecting it from the router and connecting the modem directly to the PC. The most likely explanation is that you’re getting interference from an outside energy source: check the streetlights near your home to see if any are failing to switch off during the day. How do you think about the answers? I am experiencing pretty bad pixelation and "e;pausing"e; on two channels, CBS (702) and Fox (705). I have two receivers and they both do it. Pixelation that is persistent and not resolved by an equipment restart usually indicates a signal issue. As much as 3 times in one minute. You can sign in to vote the answer. We have 100 meg internet service. Is this intentional? Pixelation is almost always a symptom of signal issues, ingress or the like. With some channels, I even get a "No signal" pop-up and can't watch anything. My regular channels don't sound as bad as yours, but they're still not that great to watch. Don't blame the cable people ( We have TIME WARNER ) ~ This is a transmission problem from CBS, Channel 2 in NYC. See what the FEC reads then. I'm in a similar situation with my satellite and LCD TV. Olympic champ Klete Keller hit with 7-count indictment, 'Bachelor' contestant admits party photo was a mistake, Brady to have 'minor' surgery after Super Bowl victory, Charges: Man shot staff one by one in attack, N.C. man charged with threatening to kill Biden, Biden: U.S. securing 600 million vaccine doses by July, CNN host rips Cruz for breast milk tweet during trial, AG Barr quashed plea deal in George Floyd killing, Valparaiso is ditching its Crusaders nickname, Why shoppers are raving about this viral toothbrush, Tokyo Olympics president resigns after sexist remarks. Problems with SkyQ Pixelated but only on Sky Channels ‎01 Jun 2020 11:05 PM. However it maybe FIOS' fault. Anyone Receiving Fax Sound while on Voice Calls? I've noticed that a few houses in our neighborhood have gotten new drops recently. On September 28, 2009, FOX News Channel made a format change to the way we telecast. This has been happening the past few weeks. This question, "Fox News channel pixelated and sound problems," is about XFinity-Comcast TV channels… Join Yahoo Answers and get 100 points today. It's pretty much blame the customer's equipment. Pixelation is the rationale of a weak sign, or interference. Does anyone have an update or any info? I also tried calling Comcast and asking them what to do about it but, they told me to do the things I already did that had the same result. signal is 8/10 and quality 10/10. I have to reboot the modem to get it to connect to the PC; so the signal levels are going to be read after very little uptime. The issue started with some mild pixelation around the end of the year on a couple of stations, but has become progressively worse. General pixilation and freezing occurs when there is a disruption in the TV signal, or there is a weak signal altogether. This happened twice in about 10 minutes one evening and just once the next evening. If you want to get involved, click one of these buttons! It appears to reboot itself every few days. 1 hour straight and it pixelates within every 2-3 minutes. I don't know of a fix. How is digital Tv different to analogue? It probably the fault of the distinct channel - probably their gear is having issues. I can then scroll back to the original channel and it will be there again. As television technology transitions, so do we! If I scroll up or down to the next channel, that channel appears normally. Also the same problem on ABC HD (channel 5). Some additional BBC and ITV channels appear from 800 channel number onwards, but not any of these problem channels. (I used to be able to access the modem through the router at 192.168.100.1, but after a router software update, I am no longer able to do that. Unplug and reconnect the coaxial connections between your Set-Top Box and your TV and your wall connection. Other times, it's choppy/pixelated. It is definitely NOT A CABLE PROBLEM. This is why newer houses use a central hub with a large high quality splitter so each room gets a dedicated cable, as opposed to the older style where you'd simply install a splitter, run one end into a room, and other end would run to the next room where you'd put another splitter, and so on and so on. And, the audio is about 1/2 second out of ... not only do I see pixelization but there is color shifting ... seeing pixelated picture. These are known as “dayburners” and are known to output radio interference due to constantly switching on and off at high frequencies. How can I fit a VHS tape into a Blue Ray player? Can you post the modem log so we can look for issues on individual channels? A diplex antenna is the better way to do … Channel 7.1-7.6 started pixelating wildly one afternoon and the channels were unwatchable for a couple of hours and then it cleared up. To identify which one belongs to your TV outlet, disconnect the coaxial cables one at a time until the TV picture stops moving. Some amplifiers will only pass up to channel 57 nowadays which presents the obvious problem when there are transmitters that use channels 58, 59, and 60 like the White hawk TV transmitter in Brighton and the Dover TV transmitter. Attached please find a screenshot of the modem signal levels. The problem is worst on the local channels. (I'm not familiar with how to obtain logs from these units.) TV's hooked up to a cable system and those hooked up to antennas suffer from the same problem. Forum discussion: Hoping the brain trust can offer some insight into this problem. The internet connection seems to be pretty stable; the problems I'm seeing appear to be only with the set top boxes. When there is an infrastructure issue on ATTs end with multicasting.... you will only be able to stream/record one live channel at a time. It may be a faulty lead connection that can affect some channels and not others. There are days when I don't see the problem and other days when the picture is almost unwatchable. Get your answers by asking now. If it's not your cabling, then the problem is between your house and Comcast. ... can only do … Most channels are fine, but ESPN (1205) and up to my local Fox Sports channel (1250), most channels have pixelation issues. The older grade of cable, rated RG-5, loses signal strength too easily for high-bandwidth channels, like the HD ones. The pixelation lasts for a few seconds and the audio will stutter. Is this also related to signal issues? They will show the signal levels on the connection. I know, I have both in my home in Queens, NY. Fox News channel is ONLY channel on my Xfinity TV having issues with pixelating and poor sound quality.