This will soak up any water that spills over when you open the door. For professional advice and help, please contact our trained washing machine repair technicians. If the washing machine malfunctions or you need to stop the cycle and retrieve the clothing, you can force the door to unlock. Waited a few hours and the door is still locked. Washing machine door won’t open. Your e-mail has been successfully sent to the recipient. Nipped round to have a look. Share the load before it becomes a burden, Washing machine longevity and common problems. How to open the locked door (After laundry complete) Click to Expand. 4. If your washing machine has stopped working or you’re trying to open the door mid-cycle, set 4-5 dry towels down under the washing machine’s door. 3. Welcome to the club! The door might also be damaged in some way, the handles on some washers are very fragile meaning they can easily get snapped. Pressure Switch – Some models of washing machine doors will stay locked even after a cycle because the machine won’t reset to empty. There is a wide range of issues that could cause the door to not open so you will need to some investigating to narrow down your options. Your appliance may still be powered on as normal but the door will just refuse to budge. Most washing machines use a thermal lock which releases the lock after two minutes from the cycle finishing. Call our customer service for advice or to book a washing machine repair engineer: 020 7183 6944, Registered Address This means that whilst the programme is running the washing machine door won’t open. No, they normally wait until they’ve finished washing your clothing, and then they decide to stay closed. Please always rely on professional help and never try to fix your faulty appliance yourself if you don’t have professional knowledge and training as this is not safe. If they have not been performed properly, chances are you may run into some troubles down the track. This is one of the most frustrating faults, especially because washing machine doors almost never jam shut before the washing starts. EWC1350. In case the laundry has completed, with no loads inside, but the door has locked. The Door Is Jammed – Washing machine doors can be jammed in a number of ways with the most common cause being a faulty interlock. By continuing to browse the site, you are agreeing to our use of cookies. Top Load Washing Machines – Yes this is a problem that can affect top load washers as well, their more unusual design doesn’t make them immune to door problems. Then wash again with Ariel detergent to get your great results back. Note: Be careful as a large amount of water may spill out. Her washing machine door would not open. Try turning off the machine at the mains for 5-10 minutes, and then opening the door again. They have a locking mechanism, gasket, and are connected to internal sensors that determine whether you can open the door or not. managed … read more Make sure the door lock icon is not active. On some models, if there is a problem with opening the door and the display is off, turn on the washing machine and make sure the door lock icon is not active. On some machines if the pressure switch doesn’t reset, it keeps the door lock energized. We recommend you to review the third-party site’s privacy policy, as their privacy practices may differ from P&G. If there is water in the drum, run a spin and drain programme. 2. Here is what happened to me, skip this bit if you like: The washing finnished, I try to open the door … On some machines if the pressure switch doesn’t reset, it keeps the door lock energized. If there’s no water in the machine then the problem will likely be due to a damaged or faulty door or problem with the switch. Monday to Friday: 8am–6pm 2 The pin that holds the door shut may have jammed due to the door mechanism being jammed. What to do when your washing machine door won’t open The first step is to ascertain if there is still water in the drum of the machine. The release is normally accessible from below the door lock, or on some models, from inside the soap dispenser housing.