Purchased in March 2016 at eBay for A$120.00. Same issue that everyone is having step on sensing thinking step off ERR just out of warranty ! They were easy to connect to wifi, we’ve moved house with them, changed our internet provider and router, and every time the set up has been easy. Top subscription boxes – right to your door, See all details for Fitbit Aria Wi-Fi Smart Scale, White, © 1996-2021, Amazon.com, Inc. or its affiliates. Great example of obsolescence, selling an expensive item that seems to be programmed to die over time, then getting you to buy a new one. Love the app and graph it comes with. Or is it recommended for only one user? ** It becomes defective and Fitbit refuses to take responsibility. Reviewed in the United States on March 17, 2019. This scale is clearly not fit for purpose. It also analyzes reviews to verify trustworthiness. Not only is it not reliable, the weight reading it was showing did have variability even when "working". But that's not all. Reset them. And April/May this year (2018), it just died, bang on 3 years of use. I sent numerous emails to fitbit and the replies I got were so complicated. These are great and accurate. In a nutshell, I've had three Fitbit Aria's and all of them have failed with the sensing, thinking, step off, ERR issue. The instructions steer you to using your smart phone, but I saw that web setup is also available, this made it relatively easy. Judging by their answers to customer problems they don't have a clue how the scales work. The battery does not last long in Fitbit Aria, so better to purchase rechargable batteries with it. This Renpho scale works great and gives me more information than the Aria with its associated fitbit app. Color: White Size: Weight: 4 Pound, 4.3 Ounce Verified Purchase. See the Best Bathroom Scales in 2021 as rated by Australians on ProductReview.com.au. The Aria only works with the older 802.11b WIFI protocol and cannot tolerate non alphanumerics in the password. Still just does crazy stuff. Reviewed in the United States on October 30, 2019. Fitbit Aria Air review: design, accuracy and ease of use The Fitbit Aria Air really does looks good. Fitbit app review. Early signs at about 1.5 years was batteries required changing with increasing frequency. Judging by their answers to customer problems they don't have a clue how the scales work. 6 Sep 2018 0 As the name implies, the Fitbit Aria 2 is the second-generation of smart scales from Fitbit, the brand that's become synonymous with fitness-focused technology. I purchased this unit to automate the tracking of my weight with my Fitbit profile. Fitbit Aria Air review: verdict. Design is elegant and stylish without screaming "look at me" Data minutiae is enthralling, especially when combined with Fitbit Ultra; After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Wifi sync is a must, as your phone might be off or flat or in another room out back and not be able to sync all the time... so unless you're looking for bluetooth 5.x wifi is the way to go. Kept needing resetting, never linked properly and 13 months after purchase doesn't work at all. Another after around 12 months. Reviewed in the United States on December 4, 2017. I wrote an email to Fitbit, where someone on the other side on the planet replied with several emails confirming things, finally saying it wasn't covered under their 1-year extended warranty. Fitbit sells two scales that do just that: the Fitbit Aria 2, and the newer and less expensive (but more basic) Fitbit Aria Air. Crap!! Price: Free. Marc Lagace. I had a friend come over who is a tech head whiz and he tried everything,the scale just couldn't actually be detected on the network. PS ... my wife has 2-FitBit personal tracking devices that work just fine. A $130 scale that won't last more than three years is unacceptable. 3,154 global ratings | 2,944 global reviews, Reviewed in the United States on June 20, 2017, I've had this scale for 3 years and it worked most of the time, occasionally needing to be re-setup, but for the most part worked well. Breaks down after the 45 days and then you can't get a refund! Reset etc doesn’t change anything; trust me I’ve tried everything. I believe Fitbit are breaching consumer law by selling this product and not honoring warranty after 12 months. It also integrates well with Fitbit's powerful cloud-based fitness tools. What a rip off ! Needless to say it started eating batteries because of this. Reviewed in the United States on December 2, 2016. For the first 12 months and it worked fine. 1.0 out of 5 stars Too expensive for such short lifespan. Good Stuff. I setup the Aria scale using my Chromebook laptop. Then you really regret spending so much money when a $15 pair of scales from Kmart would probably still be going strong. I go through a set of batteries almost every month. I bought this scale as an add on to my fitbit tracker. I have many, many “smart home”, “connected Home” products from; NEST thermostats and smoke/co detectors to WEBMO outlets and switches. Seriously disappointed with both products and would not consider purchasing again. You can still see all customer reviews for the product. It should be noted that this app is ideal to use with a Fitbit activity tracking device or the Aria Body Comp Scale. Then it started telling you to "Step Off" the scale after you were already off of it. Just buy Fitbit Aria 2. Easily track your weight & more. I’ve read that I need to reset my WiFi to the FitBit frequency or some such nonsense ... and even that “hack” didn’t work. They eventually blamed my modem and router, but a few months later I got a new modem and it still didn't work. I felt the need to write this review so long after my purchase, because I have recently joined a gym with a nice quality scale that's well calibrated. The Fitbit Aria 2 will show your so-called “body composition” – the percent of your body it considers to be fat. I could never get this scale to pair with my wifi. Get better results with Aria 2 and Aria Air smart scales that both track weight and let you see your BMI in the Fitbit app. Further details in the disclaimer. I tried all the troubleshooting, but the display never lit up again. The Fitbit Aria 2 is a refreshed version of the original Aria, ... Review all the metrics a given smart scale offers before buying. Anyway I pointed out the Consumer Affairs website regarding warranties: The general functionality of the Aria has lived up to expectations, except for its inconsistency. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I've had this scale for 3 years and it worked most of the time, occasionally needing to be re-setup, but for the most part worked well. Your trust is our top concern. Reviewed in the United States on November 8, 2018. I just purchased the Hylogy Body Weight Scale, Digital Body Fat Scale with Auto Recognition and Step-on Technology High Precision and Large Lighted Display on Amazon for $36.99 and it does twice as much as the Aria. Disappointed. 1. Aria was A$170 or so, $500 in total for all. I've cleaned everything out with compressed air, but it seems like something is broken inside. Then after a week, it never worked again.Scale was 15 months old... how can a $20 scale last for 10 years and a $200 scale last less than 2 years?Don’t buy Fitbit products would have to be my recommendation. And although this is the latter's second go-around at tracking your body, the form hasn't altered too greatly here.After taking the shiny wedge of glass out of the box, you'll have to head to the Account section of the Fitbit app (available for both iOS and Android) and begin setting up the Aria 2 as a new device. Reviewed in the United States on June 20, 2017. Appliances. For this price I would hope to get more than 12 months of trouble-free use from it. I attributed that in part to Fitbit. Its cool, but really a prime example of product obsolescence. I'm guessing that they only wrote the specifications and had some other company design and build them. They must know of this common problem by leave their customers hanging. Companies can't alter or remove reviews from ProductReview.com.au. I have contacted Fitbit 4 times...Read more. Loved the auto sync with my Fitbit dashboard. Purchased in August 2012 at Harvey Norman for A$149.00. Also the weigh is inaccurate. Giving it a little poke with a toe would fool it into realizing nobody was on it. Plus, Aria 2 users can also see body fat percentage and lean mass in the app. Worked great initially. There are other scales out there that do as much if not more than the Aria, so save your money and check out one for half the price. Our review of Fitbit Aria. There are cheaper alternatives that sync with Fitbit and are far more reliable. I have contacted Fitbit 4 times... over the past 2 months about this issue but they no longer return my emails. What kind of company dumps this kind of poorly designed product on unsuspecting customers? To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. If this is typical of their lack of quality why would anybody buy any fitbit product? Known problems:- The Bottom Line: Fitbit Aria 2 seems to measure weight accurately (to the 0.2 of a pound) and is able to give consistent measurements of both weight and body fat percentage. Ltd. All Rights Reserved. Another at around 13-14 months. The link to the Fitbit app as easy but failed after two days and we had to pair the units again. Best scale I've had, looking to find another now that I've tried some others. I called Customer Support and they basically said "Buy a new one." Have been so careful with it and still broke internally somewhere. I say we should boycott all Fitbit products in process. Fitbit by Fitbit Inc is a health and fitness app that can help you in all kinds of ways. Luckily the last two were covered under warranty when the dreaded err message started on the display. Reset them. One failed just after one month. Your recently viewed items and featured recommendations, Select the department you want to search in. Fitbit Aria does not always connect easily to wifi and it takes a long time trying to connect and sometimes it doesn't at all. I called customer support, and they said I was out of luck since it has been over a year. Don't waste your money on this. Still just does crazy stuff. If you haven't got an Aria scale save yourself some grief and keep it that way. But on the downside it really is hard to setup, and every time you change the batteries or update your WiFi, you j...Read more. But on the downside it really is hard to setup, and every time you change the batteries or update your WiFi, you j... ust have to do it again unfortunately. Keeps on showing error after 'thinking' for a while and never works when we step on it. In each instance, the Aria 2 reported my weight as a few tenths of a pound heavier than my basic scale. They regularly have to replace Aria scales under warranty and it must be costing them dearly. We keep it on a tile floor free from dust and grime,so it is not like the weights sensors are all gummed up with gunk (I checked). Register now and take advantage of ProductReview's Brand Management Platform! These scales were purchased at $175 each. Unable to connect to WIFI. I’ve been using the Aria 2 and its predecessor for some years, and while the overall trend seems to be in the right direction, day to day those figures don’t make much sense. This scale lasted just over a year and then begin not turning off after someone stepped on the scale thus draining the batteries. Fitbit should be made accountable for selling such a poor quality product. It really annoyed me that I spent so much for this fitbit scale after realizing it has a defect know to many and doesn't do anything more than a scale for a fraction of the price. What do you have to say...Read more. Fitbit Charge HR, Fitbit Charge, Fitbit Force, One, Surge, Blaze, Charge 2, Charge 3, Flex 2, Alta HR, Ionic, Versa, Versa 2, Versa 3, Sense & Aria Windows 10 Pro & Pixel 3 If you can't find an answer, see the Fitbit Help pages. Purchased in January 2018 at Amazon for A$120.00. Fitbit Aria 2 (Bathroom Scale): 1.3 out of 5 stars from 12 genuine reviews on Australia's largest opinion site ProductReview.com.au. The original Fitbit Aria Wi-Fi smart scale launched about six years ago, and Fitbit finally got around to releasing a new version — the Fitbit Aria 2 — late last year. Fitbit Aria 2 Smart Scales (review) Thomas Bartlett. They cannot even supply a replacement battery cover. Then after a week, it never worked again. They cannot even supply a replacement battery cover. Shame on Fitbit for this one. Worst scales and it should be a crime to sell such junk for the price they do. Compared to the QardioBase 2, it underreported my weight by about 0.5 pounds. Fitbit's emails were useless steps which wasted massive amounts of time but achieved absolutely nothing except final... ly tell you it must be your router problem. Replaced batteries. Looking into Fitbit Aria problems mostly Aria not Aria2. Then ... after about 6mos. Sometimes I felt like flinging it off my balcony, it became that annoying, esp if there's issues with the wi-fi on your phone or home network. It won't sync and then the scales don't work at all so the product is actually completely faulty. All other Fitbit products I have owned (mainly Charge HR's) have also failed after around 12-18 months. We use it on a tile floor, two adults, neither one of us over 170 lbs. But after a years ownership, I STILL cannot get this scale synched with ANY of my devices ... not my desktop computer, laptop, iPad, or iPhone. These scales were purchased at $175 each. This will be my last. Good but there should be better options available. I could never get this scale to pair with my wifi. A while back I noted that I’m only three quarters of the man I used to be. We tried to replace the batteries but still doesn't work. The only scales I have ever bought which I can honestly say we couldn't use them at all and wasted a lot of time trying to make it work. May 31, 2018 6 min read. Fitbit Aria does not always connect easily to wifi and it takes a long time trying to connect and sometimes it doesn't at all. Thankfully, I caught it before the infection had spread and battery acid ruined the whole scale ... but it still won’t connect to any of my devices. ?This Santa definetly won't be handing out any fitbit products this Christmas. The replacement units are only covered by the balance of the 365 day warranty. Really annoyed. They were a bit of a pain to set up but nce set up properly tho, they have worked flawlessly ever since. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. The battery does not last long in Fitbit Aria, so better to purchase rechargable batteries with it. I have a Fitbit Charge 2 and decided to add the Aria scale. The Fitbit Aria Air won’t. Yes others can use them I can't remember how many I think it might have been eight people, they were terrific for the short time they worked and I really liked them it was a shame I had to return them. Bought an Aria along with a Fitbit Surge in April 2015. Fitbit Aria 2 review: Keeping it in the family The Fitbit Aria 2 is a sleek and capable Wi-Fi smart scale that plays nicely with other Fitbit products. BMI is always empty in the log, then you need to go through the graphs and swipe left to get the BMI section. Fitbit Aria 2 review The Fitbit Aria 2 scales, measuring weight, body fat percentage and BMI, look great and sync wirelessly with your Fitbit Dashboard and mobile apps. This was only off 1kg max usually. Continually drops out from the internet and requires re-set up and even with new battery it goes to sleep before I can move through the set up steps to sync to internet. Thinking in regards to online syncing and tracking. I would have thought repeat business is your staple, I would come back and purchase more (even at your ridiculous prices) if only your goods lasted the distance (ie at least warranty and then some).