MacBook Pro :: Can't Log Onto Facetime - Preferences Grayed Out Aug 23, 2014. But when I go to Options, the 'Preferences' button is greyed out, as is the 'Connection and Event Details' button. If asked, sign in with the Apple ID that you're using with Messages and FaceTime on your iPhone. Sign out of FaceTime, ... On a Mac, open FaceTime and go to FaceTime > Preferences from the menu bar. If this icon is greyed out, this means the contact can’t send or receive video calls over FaceTime. His contact is the only contact in my phone that I’ve seen that has the FaceTime icon greyed out. Want To Make Audio-Only FaceTime Calls? 3. Sign Out of iMessage & Back In: 1. However the Facetime/Audio icons are greyed out. Running OS 10.7.4 on a MacBook. FaceTime preferences grayed out. I'm a first time user - that is, I haven't ever used FaceTime. In his phone, it’s the same thing for all the iPhone users he’s checked. Yes, thank you. Also the LogMeIn window says at the top 'Not accessible - LogMeIn is off' - even when it's active in the taskbar, and I've checked I can connect to it from another machine. Hi, Many people are reporting similar issues with the iMessages account in Messages. I had never used FaceTime so did not know where to find it. The FaceTime icon is greyed out. Tap this icon to start a call. Problem 2: FaceTime Options Not Available in Settings It may happen that you are not able to make calls or receive calls because FaceTime because FaceTime options are not available in the Settings menu. You cannot do anything. I would start with deleting the com.apple.facetime.bag.plist item To do this you need to be in the Finder > Go Menu > Go to Folder and type ~/Library/Preferences into the Dialogue box that appears. Well here are. In the Settings app, select Messages. If none of these does anything, you could delete the FaceTime App and then reinstall. Now all is good. Group call is only available on iOS 12.1 and above; If you are using iOS 12.1 or lower it shows up greyed out; Everyone must have an Apple device. An Apple user for more than a decade and a half, he spends his time learning the ins and outs of iOS and macOS, always finding ways of getting the most out of his iPhone, iPad, and Mac. Here's how to check if FaceTime is down, what to do if … Jul 29, 2015 175 82. FaceTime preferences grayed out. Sign out of FaceTime temporarily if it isn’t working. And turn FaceTime off by unticking the box to enable this account. Open FaceTime to a black screen. • Enjoy Group FaceTime with up to 32 people at once. ... Fixing the cellular data grayed out issue on the iPhone and iPad is pretty simple now that you know the reason behind it. Then sign in again with the same Apple ID you used on the Apple ID account page. I have used facetime on my mac recently and have not had this problem until today. Facetime Group Call Not Working. • Use the front-facing FaceTime camera to show your face, or switch to the back camera to show your friends what you see. Running OS 10.7.5 on a MacBook. Open FaceTime > Preferences. Tap the Video button to initiate the call. I recently downloaded LION for the MAC however I am unable to get facetime to work, I have put in my apple ID and password which I know is correct and nothing happens. if you are having this problem, you may not use various Apple services that require an Apple ID, such as the App Store, iTunes, FaceTime, iCloud, iMessage, and more. I can't log onto facetime on my mac. To change these preferences, sign in with your Apple ID, then choose FaceTime > Preferences. I now have the FaceTime icon on my iPad which was missing before. After you set up your phone number, you can turn it on or off for Messages and FaceTime on your Mac.. Open Messages or FaceTime. 4. Have you ever made FaceTime calls from the messages app, but the FaceTime video chat icon is greyed out in the messages app. Nov 28, 2013 • Use effects to become an Animoji, place stickers, and much more right in your FaceTime call. I have used FaceTime before but now it isn't running. It needs to say iPhone . Those who have upgraded to iOS8 may also notice that the option to use their phone number to send iMessages doesn’t appear to be available. Today, I suggested that she just use her iMac (bigger screen) which I don't believe we've tried before - well, I could not get a contacts list or enter setup via the FT Preferences option (grayed out) - the email address is my Yahoo one which we use for our Apple ID account - there is an option to enter 'another' email address. I have used facetime on my mac recently and have not had this problem until today. In order to make video calls, make sure the Video button is highlighted above the search bar on the left. FaceTime is Apple’s app for making free video phone calls but sometimes FaceTime doesn't work! In the Settings tab, click Sign Out. Sep 22, 2017 #2 It has home numbers listed as the phone type. Choose Settings and sign out of your Apple ID. From iOS 12.1.2 to iOS 12.1.4, the iOS update does not fix this issue. M. mritech macrumors regular. Reasons why it’s not working. Check out this article “Hate Apple’s FaceTime” to see what apps we think are great options. We’ve all been there. I have used facetime on my mac recently and have not had this problem until today. Wait 30 seconds or so and turn FaceTime back on by ticking that box again If it’s still not working, go back to Preferences. Next time you want to use FaceTime on your Mac, open the app, and click Turn On. I tried opening PhotoBooth and the camera never seems to really 'open' so I can see myself but I do see the other photos I have taken in the past. It's a bad experience bug on the iPhone. Tap your Apple ID at the top and press Sign Out. The iMessage and face time when off automatically and couldn’t turn it on (greyed out) because i had on the restrictions ‘don’t allow changes’ … quick solution: go to General / Restrictions / accounts and ‘allow changes’ then make the change on imessage by turning it on and go back and set restriction to ‘not allow changes’ again to keep your child form making setting changes. In Settings, the phone number is listed but you cannot select it because it is greyed out. We can still FaceTime tho when we choose FaceTime in txt messages by clicking the right arrow by the contact name and then FaceTime. The preferences payne is greyed out therefore I am unable to get into the account settings. When an Apple ID is greyed out on an iPhone or iPad, it most likely is because of a problem that happened when upgrading the iOS or when you change your Apple ID and password. Comment adrianlondon macrumors 68030. Open FaceTime to a black screen. You can set the following options in Settings and Blocked. Thanks again. I have created a new account with the same email address and still it will not work. Click Sign Out, then sign in again from the same page. Trying to get it … I can't click in the above icons to call her. ; If the Video button is greyed out, the contact you are trying to call doesn't have ‌FaceTime‌ enabled or hasn't set up a ‌FaceTime‌ account. If you and your spouse use the same Apple ID, and you want your FaceTime calls to go to your iPad and their FaceTime calls to go to their iPad, make sure each device has its FaceTime tied to a unique email or phone number and that you only select one of them on the individual devices. FaceTime has to be turned on: In order to use FaceTime, it must be enabled (If you turned it on when you set up your device, you shouldn't need to worry about this, but if FaceTime isn't working, check this setting). I have an AppleID. MacBook Pro :: Can't Log Onto Facetime - Preferences Grayed Out Aug 23, 2014. Step 8. Joseph Keller is a senior writer at iMore. This means that all iMessages would be sent only by email or iCloud ID. Removing all recents may also help–it’s an option under the FaceTime menu. This is an important problem. Tap Send & Receive. Even though I had set it up in settings, it did not appear on my home pages. Do this by tapping the Settings app, then scroll down to FaceTime, and move the FaceTime slider to on/green. Toggle off iMessage. You may notice that the option for toggling FaceTime ON and OFF is greyed out. • Create Favorites for quick access to key people in the Phone app. My apple ID and password is correct and it is working on my ipad/iphone. Visit Wi-Fi in settings and toggle Wi-Fi off and back on. If you are also … (or Facetime, if not working) 5. Change preferences in FaceTime on Mac In the FaceTime app on your Mac, use FaceTime preferences to change default options for using FaceTime. Step 1: Open the Apple menu, and then click System Preferences. Only for this specific person. Facetime seems to have logged out on all of my devices but after putting my password in on my iphone/ipad it is back to normal however my Macbook will not allow me to log in. For Messages, choose Messages > Preferences… My screen gets stuck on signing in or verifying. Search results will appear below with a blue, old film camera icon next to their name or number. My facetime preferences is grayed out and I keep having to turn facetime on. I have an AppleID. Test your speaker, microphone, and camera. Common Facetime Problems . Wait a few moments and then sign back in with your Apple ID. Is there a way to fix this issue? 2. FaceTime: Choose FaceTime > Preferences. We've got a few troubleshooting tips to fix iMessage when it's not working iPhone or iPad. If you tried FaceTime out, but don’t like its interface or have some other issue with the app, we have some great options for you. You are trying to use this new group feature on Facetime and it doesn’t seem to be working. Separating FaceTime Calls That Use the Same Apple ID . Facetime seems to have logged out on all of my devices but after putting my password in on my iphone/ipad it is back to normal however my Macbook will not allow me to log in. Also check your FaceTime preferences and make sure all the fields are filled out with the correct information. You can also Sign Out completely.